Terms & Conditions

Effective date: May 13, 2026

These Terms & Conditions govern your use of the Renovio website and your communications with Renovio through this website, phone, text, email, or other channels. By using this website or submitting information to us, you agree to these terms.

Website Information

This website is provided for general informational purposes. We try to keep information accurate and current, but we do not guarantee that all content is complete, error-free, or available at all times. We may update, remove, or change website content without notice.

Service Requests

Submitting a form, calling, texting, or emailing Renovio does not create a binding service agreement by itself. Any restoration, remediation, reconstruction, inspection, or related service will be governed by a written estimate, work authorization, service agreement, or other project-specific document accepted by the parties.

Estimates and Timelines

Service descriptions, response times, pricing, availability, schedules, and project timelines are estimates unless confirmed in a signed written agreement. Actual conditions, safety issues, insurance requirements, permitting, material availability, and other factors may affect scope, timing, and cost.

Emergency and Safety Information

Website content is not emergency, medical, engineering, legal, insurance, or professional safety advice. If there is an immediate danger, call 911 or the appropriate emergency service. Do not enter unsafe properties, contaminated areas, or structures affected by fire, water, mold, sewage, electrical hazards, or suspected structural damage unless qualified professionals determine it is safe.

Communications Consent

By providing your contact information, you authorize Renovio and our service providers to contact you by phone, text message, or email about your inquiry, appointment, project, or related services. Message and data rates may apply. You may opt out of marketing texts by replying STOP, but service-related communications may still be sent as needed.

Insurance and Third Parties

Renovio may provide documentation or information that can support an insurance claim, but we do not guarantee insurance coverage, claim approval, payment amount, or carrier decisions. You are responsible for reviewing your policy, communicating with your insurer, and satisfying policy requirements unless otherwise stated in a written agreement.

Intellectual Property

The website, branding, text, graphics, photos, logos, layout, and other content are owned by Renovio or used with permission, unless otherwise noted. You may view the website for personal or business evaluation purposes, but you may not copy, modify, distribute, scrape, or reuse website content for commercial purposes without written permission.

Third-Party Links and Tools

This website may include links, forms, analytics tools, embedded services, or third-party technologies. We are not responsible for third-party websites, platforms, policies, or practices.

No Warranties

The website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Renovio disclaims warranties related to the website, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Renovio will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to use of this website. Nothing in these terms limits obligations that cannot be limited under applicable law or under a signed written agreement.

Privacy

Use of this website is also subject to our Privacy Policy, which explains how we collect, use, and share information.

Changes to These Terms

We may update these Terms & Conditions from time to time. Updates are effective when posted on this page with a revised effective date.

Contact

Questions about these terms can be sent to info@renovio.com or by calling 866-358-4700.