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Water Damage

Do I need to leave my home during water damage restoration?

Quick Answer

It depends on damage extent and water contamination level. Minor clean water damage in one room may allow you to stay. Category 2 or 3 water damage typically requires temporary relocation due to health hazards. Most homeowners temporarily relocate for 3–7 days during major restoration. Your insurance policy may include Additional Living Expenses (ALE) coverage.

When You Can Stay in Your Home

  • Damage is limited to one room or area
  • Water source is Category 1 (clean water only)
  • No structural damage or electrical hazards
  • Unaffected areas of the home remain safe and accessible

When You Should Temporarily Relocate

  • Category 2 or 3 water damage: gray or black water creates health hazards requiring professional containment
  • Extensive damage: multiple rooms, floors, or structural components affected
  • Electrical system involvement: water reaching outlets, wiring, or the electrical panel
  • Sensitive household members: infants, elderly, immunocompromised individuals

Additional Living Expenses (ALE) Coverage

Most homeowners policies include loss of use coverage (ALE), which covers hotel costs, increased meal expenses, pet boarding, storage, and other reasonable expenses above your normal living costs. Our team coordinates directly with insurance adjusters to maximize your ALE benefits.

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2-Year Workmanship Guarantee

All work is backed by our 2-Year Workmanship Guarantee covering defects in materials and workmanship within the scope of your project.

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